1. WHO WE ARE 

Lender Express Mortgage LLC (“we,” “us,” “our”) is a licensed mortgage broker. We help connect homebuyers and real estate investors with mortgage solutions through our network of lender partners. 

This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or submit a loan inquiry. This website is intended for U.S. residents only. 

2. INFORMATION WE COLLECT 

We may collect the following types of information: 

We use your information to: 

• Help match you with lenders based on your inquiry 
• Respond to questions or requests you submit 
• Track consent and verify interactions using trusted third-party tools 
• Improve our services, website performance, and user experience 
• Communicate with you via email, phone, or SMS (with proper consent) 
• Comply with applicable laws and protect against fraud 

4. HOW WE SHARE YOUR INFORMATION 

We do not sell your personal information. We may share it with: 

• Lender partners, with your authorization, to evaluate your loan scenario 
• Service providers who assist with website operations, lead verification, or communications 
• Legal entities when required to comply with law or regulatory obligations 
• Successors or acquirers in the event of a business sale, merger, or reorganization 

All service providers are contractually required to protect your data and use it only for authorized purposes. 

5. YOUR PRIVACY RIGHTS (CCPA/CPRA COMPLIANCE) 

If you are a California resident, you have the right to: 

• Know what categories of personal information we collect 
• Access and request a copy of your personal data 
• Delete personal information we collected from you (with exceptions) 
• Correct inaccurate information 
• Opt out of the sale or sharing of personal data 
• Limit the use of sensitive personal data, if applicable 
• Be free from discrimination for exercising these rights 

To exercise your rights, email contact@lenderexpressmortgage.com. We will verify your identity before responding. 

6. MARKETING COMMUNICATION & TCPA CONSENT 

By submitting your phone number or email through our website, you provide express written consent to receive communications from Lender Express Mortgage LLC and its authorized representatives. These communications may include: 

• Calls and texts using automated technology 
• Emails related to your inquiry or mortgage services 

You can opt out at any time by replying “STOP” to any text or emailing us at contact@lenderexpressmortgage.com. This consent is not a condition of any mortgage approval

7. COOKIES & TRACKING TECHNOLOGIES 

We use cookies, pixels, and other technologies to collect technical and behavioral data, including: 

• Website usage patterns 
• Device/browser information 
• Lead source tracking for marketing and analytics 

You may disable cookies in your browser settings. We do not currently respond to “Do Not Track” signals, but you may opt out of certain data uses as described in this policy. 

8. DATA SECURITY & RETENTION 

We take appropriate steps to protect your personal information using: 

• SSL encryption 
• Access restrictions 
• Secure hosting and regular audits 

We retain data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When no longer needed, data is securely deleted or anonymized. 

9. CHILDREN’S PRIVACY 

Our services are intended only for individuals 18 years or older. We do not knowingly collect or solicit personal information from children under the age of 13. If you believe your child has provided us with information, please contact us immediately for removal. 

10. UNSUBSCRIBE OR REVOKE CONSENT 

You may unsubscribe from marketing communications or revoke prior consent at any time by: 

• Clicking the “Unsubscribe” link in any of our emails 
• Replying “STOP” to any text message 
• Emailing contact@lenderexpressmortgage.com with the subject line “Unsubscribe” or “Revoke Consent” 

We will process your request promptly in accordance with applicable laws. 

11. PRIVACY POLICIES OF THIRD PARTIES 

Our website may contain links to external sites or use embedded third-party tools (e.g., consent verification, calculators, analytics platforms). These third parties operate independently and have their own privacy policies. We encourage you to review those policies, as we are not responsible for their content or practices.

12. EDITING OR REQUESTING YOUR INFORMATION 

If you would like to review, update, correct, or delete personal information that you previously provided, you may do so by: 

• Emailing contact@lenderexpressmortgage.com 

We will verify your identity before honoring your request. In some cases, we may retain necessary information as required by law or for legitimate business purposes. 

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Changes are effective when posted with the revision date below. Continued use of our services confirms your acceptance of the current version. 

14. CONTACT US

If you have any questions about this policy or your personal information, contact: 

Lender Express Mortgage LLC 
contact@lenderexpressmortgage.com